Coral Dust promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact as we invest a great deal of care and love in making every product. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Coral Dust is not responsible for any damage caused after delivery.
In case the product is received in a damaged (broken, leakage or any other) condition, refund or replacement will take place only if informed within 24 hours with video proof of unboxing, from the time of delivery.
Returns and exchanges requests will be subject to checking and verifying by Coral Dust.
Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
Once your return request has been accepted, the refund will be processed within 7 business days and the amount will be transferred via the same payment mode used while placing the order.
A refund can be obtained if the order is cancelled by you either before the order ships or within 24 hours of order placement, whichever is earlier. If accepted, it will be processed within 7 days. No refund shall be made after the order is shipped. There will be a cancellation charge of Rs. 100/- for domestic orders and 10% on total order value for international orders upon cancelling an order which is not dispatched.
For any further quires kindly contact : coraldustofficial@gmail.com